Improvement Collaborative 4. 25 Apr 2024
This is the fourth meeting of our improvement collaborative, sharing ideas and plans for improving access and managing workload.
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If you attended the last meeting, there is no need to register for this meeting. If you didn’t attend the last meeting, please click here to register – this really helps with our planning.
|Arrival & refreshments
|Welcome and scene-setting. Subeena Suleman
|Updates from the RAFT programme
|Updates on progress with BSol-wide projects.
|Catch-up: what have you been working on?
|Group discussion of recent work and lessons.
|Locality update: integrated care
|Updates on integrated neighbourhood teams, locality hub progress & 'perfect week' feedback. Matt Forest (BCHC) & Saqib Mughal
|Optimising online contacts
|Shared planning for how to increase the use and benefits of online patient contacts.
|Experience from local teams. Questions and ideas to take back to our practice and PCN.
Previous meeting: 26 October 2023
The agenda covered:
- updates from RAFT initiatives across BSol
- case study on AccuRx total triage from Eden Court and Hodge Hill practices
- demo and planning for the avoidable appointments audit
- discussion and planning for improvements to the patient pathway