GP Provider Support Unit, Birmingham and Solihull

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Improvement Collaborative 4. 25 Apr 2024

This is the fourth meeting of our improvement collaborative, sharing ideas and plans for improving access and managing workload.

Click here for more East locality events and resources.


If you attended the last meeting, there is no need to register for this meeting. If you didn’t attend the last meeting, please click here to register – this really helps with our planning. 


12:30Arrival & refreshments
13:00WelcomeWelcome and scene-setting. Subeena Suleman
13:05Updates from the RAFT programmeUpdates on progress with BSol-wide projects.
13:20Catch-up: what have you been working on?Group discussion of recent work and lessons.
13:30Locality update: integrated careUpdates on integrated neighbourhood teams, locality hub progress & 'perfect week' feedback. Matt Forest (BCHC) & Saqib Mughal
14:20Optimising online contactsShared planning for how to increase the use and benefits of online patient contacts.
15:40Measuring accessExperience from local teams. Questions and ideas to take back to our practice and PCN.
16:25Next steps

Previous meeting: 26 October 2023

The agenda covered:

  • updates from RAFT initiatives across BSol
  • case study on AccuRx total triage from Eden Court and Hodge Hill practices
  • demo and planning for the avoidable appointments audit
  • discussion and planning for improvements to the patient pathway

Click here for the meeting page